Tuesday, June 14, 2016

Thought for the Day

"Unless you are influenced by my uniqueness, 
I’m not going to be influenced by your advice.  
So if you want to be really effective in the habit of interpersonal communication, 
you cannot do it with technique alone.  
You have to build the skills of empathic listening 
on a base of character that inspires openness and trust.  
And you have to build the Emotional Bank Accounts 
that create a commerce between hearts."

    ~ Stephen Covey

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